Location
Hybrid – Tema Community 25
3 days onsite | 2 days remote
Compensation
GHS 3,000 monthly (fixed at this stage)
About the Role
We are looking for a Growth & Community Insights Associate to support how our platforms grow.
This role focuses on understanding people, behavior, and the local market, then translating those insights into clear, practical recommendations that support growth, adoption, and trust.
This is not a senior marketing role and not a purely operational role. It is a thinking + execution support role for someone who enjoys observing patterns, asking the right questions, and helping shape direction in a growing startup.
About Our Platforms
Juaso is a Ghana-focused digital commerce platform that allows individuals to shop for personal use and enables businesses to buy goods in bulk for resale. Juaso also includes a Business Directory designed to help users discover, trust, and engage with local businesses.
FlexRoute is a logistics and delivery platform that supports the movement of goods and services across Ghana for both businesses and everyday users.
Together, these platforms are being built to solve real local challenges around access, visibility, trust, and delivery.
What You’ll Be Responsible For
In this role, you will:
- Gather and document insights from users, vendors, and partners
- Observe how people interact with the platforms and identify friction points
- Conduct basic market and competitor research
- Identify patterns that affect trust, adoption, and engagement
- Share clear, structured insights that inform:
- Growth planning
- Marketing direction
- Messaging and communication clarity
- Support community-driven decision-making across Juaso and FlexRoute
Your work will directly influence how growth decisions are made.
You’ll Work Closely With
- Platform founders and leadership
- Marketing and operations team members
- Vendors, users, and community stakeholders
This is a collaborative role with direct exposure to decision-making.
What We’re Looking For
We’re looking for someone who:
- Thinks clearly and asks thoughtful questions
- Is curious about people, markets, and behavior
- Can turn feedback into structured insights
- Communicates clearly (written and verbal)
- Is comfortable working in a growing startup environment
- Is reliable, organized, and proactive
Required
- Strong communication and documentation skills
- Ability to organize observations into clear recommendations
- Comfort with evolving systems and limited structure
Nice to Have (Not Mandatory)
- Experience in research, marketing support, community engagement, or customer insights
- Familiarity with digital platforms, marketplaces, or startups
- Understanding of how trust and word-of-mouth influence adoption in Ghana